#05 Connected Asset Services
Several business cases have already shown how supply chain integration is effective in high supply-complexity buyer‐supplier relationships, like those in the metals industry. With this is mind, we help our customers increase the reliability, performance and availability of the supplied assets. We do this by remotely collecting relevant non-process-related data and offering cutting-edge business intelligence services focusing on anomaly detection, preventive and predictive maintenance and spare part replenishment. We also offer a virtual collaboration solution to improve the efficiency of field operations.
Business intelligence applied to metals, connectivity and virtual collaboration for continuous support.
Case
History
#01
Who
The virtual collaboration solution has been widely adopted by the Danieli Group, in both plant-making and steel-making divisions.
Why
The requirements can be summarised as follows:
- business continuity during the COVID-19 emergency for plant-making division departments;
improvement of the efficiency of on-field maintenance operations for the steel-making division, in combination with their maintenance management system.
How
Adoption of Q-SPACE1, the all-in-one solution that leverages augmented, mixed and virtual reality to support modern technicians during their work in the field, expanding their capabilities so that they can complete their repair and service tasks more quickly and efficiently.
The solution was aimed at implementing the following tasks:
- Remote monitoring and supporting of on-site erection and commissioning activities involving experienced technicians from the company headquarters.
- performance of supplier and material qualification from distance;
- involvement of customers, connected remotely, in mechanical, electrical and automation factory acceptance tests;
- support maintenance and technical assistance interventions.
The product roadmap includes the development of several add-ons, including training in virtual reality environment and augmented reality, catering to the specific needs of the metals industry and enabling easy integration in customer IT ecosystems.
What
The benefits can be summarised as follows:
- it increased maintenance first-time fix rate for the steel-making division.
What is more, we noticed that the incremental adoption is currently changing conservative mindsets, raising awareness of the possibility of approaching several jobs in a different way, while guaranteeing the same performance and consistently cutting operating costs.
Who
The virtual collaboration solution has been widely adopted by the Danieli Group, in both plant-making and steel-making divisions.
Why
The requirements can be summarised as follows:
- business continuity during the COVID-19 emergency for plant-making division departments;
improvement of the efficiency of on-field maintenance operations for the steel-making division, in combination with their maintenance management system.
How
Adoption of Q-SPACE1, the all-in-one solution that leverages augmented, mixed and virtual reality to support modern technicians during their work in the field, expanding their capabilities so that they can complete their repair and service tasks more quickly and efficiently.
The solution was aimed at implementing the following tasks:
- Remote monitoring and supporting of on-site erection and commissioning activities involving experienced technicians from the company headquarters.
- performance of supplier and material qualification from distance;
- involvement of customers, connected remotely, in mechanical, electrical and automation factory acceptance tests;
- support maintenance and technical assistance interventions.
The product roadmap includes the development of several add-ons, including training in virtual reality environment and augmented reality, catering to the specific needs of the metals industry and enabling easy integration in customer IT ecosystems.
What
The benefits can be summarised as follows:
- it increased maintenance first-time fix rate for the steel-making division.
What is more, we noticed that the incremental adoption is currently changing conservative mindsets, raising awareness of the possibility of approaching several jobs in a different way, while guaranteeing the same performance and consistently cutting operating costs.
